At Mr. House Inspectors, we strive to provide high-quality inspection services and customer satisfaction. This Refund & Return Policy explains the conditions under which refunds may be granted.
1. Service-Based Business
Since we provide home inspection services (not physical products), refunds and returns apply differently than standard retail purchases.
2. Cancellations
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Before Scheduled Inspection:
You may cancel your appointment up to 24 hours in advance and receive a full refund. -
Late Cancellations (less than 24 hours):
A cancellation fee of [X% or fixed amount] may apply to cover scheduling and preparation costs. -
No-Shows:
If the client does not attend or provide property access at the scheduled time, no refund will be issued.
3. Refunds After Service
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Once an inspection is completed and the report has been delivered, refunds are generally not available, since the service has already been performed.
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If you believe an error was made in your inspection, please contact us immediately. We will review the case and, if appropriate, offer a partial refund or re-inspection at our discretion.
4. Special Circumstances
Refunds may be considered in exceptional cases such as:
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Double billing or payment errors.
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Service not delivered due to unforeseen circumstances on our end.
5. How to Request a Refund
To request a cancellation or refund, please contact us:
📞 Phone: +1 (201) 547-1028
📧 Email: contact@mrhouseinspectors.shop
🏠 Address: 7211-315 Southampton Dr SW, Calgary, AB T2W 2T6, Canada
All refund requests will be reviewed within 5–7 business days. Approved refunds will be credited back to your original payment method.